SNC SNC Client Newsletter
July 25, 2003
2625 NW 20 ST
Miami, FL 33142

The SNC Client Newsletter is a collection of news, tips, and tricks our clients have found useful.

If you have any questions on any topic covered in this newsletter, or would like to see a topic covered on a future newsletter, please contact us at 305-476-0001 or 954-476-1401, via e-mail at, or visit us online at .

Please feel free to forward this newsletter to anyone you think might find it useful.

Windows 2000 Service Pack 4 Released
Microsoft has released the long-awaited Service Pack 4 for Windows 2000. This service pack contains numerous security, compatibility, reliability, and setup fixes.

In addition to fixes, SP4 introduces support for the USB 2.0 standard and the IEEE 802.1x wireless authentication protocol.

SP4 also fixes the slow shutdown problem a number of our clients have been experiencing and which is discussed in: .

You can download Windows 2000 Service Pack 4 at: .

Where did my programs go?
If you've recently started using Windows 2000 or Windows ME, you've probably noticed how some programs in the Start menu seem to disappear after a while. To see the programs again, you have to click on the two small arrows at the top or bottom of the menu.

This is a new feature called Personalized Menus, which hides infrequently used programs. While this feature helps minimize clutter on the Start menu, it can get confusing, especially if you have some programs you use only monthly or quarterly.

If you'd like to turn off Personalized Menus, just do the following:
       - Go to Start -> Settings -> Taskbar & Start Menu...
       - Uncheck "Use Personalized Menus"

Giving Linux A Try
If you've been thinking about trying Linux but don't have a spare computer, you might want to try Knoppix. Knoppix is a complete Linux system that runs entirely from a bootable CD.

Knoppix is a good introduction to Linux because it leaves your hard drive untouched, so when you remove the Knoppix CD and reboot, your system will return to your existing Windows installation.

You can learn more about Knoppix at: .

If you missed it, be sure to check out our previous issue .

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